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President's Letter
LS Retail 2009.1 Released
Sales Offers 
Upcoming Events
  Tips and Tricks

Microsoft Makes Important Changes to Its Software Maintenance Policy

Beginning  June 1, 2010, Microsoft will require that all customers be enrolled in a Business Ready Enhancement Plan when making additional license purchases on supported versions of Microsoft Dynamics NAV, LS Retail, and Serenic Navigator. This means that customers must be current on their maintenance plans for Microsoft to process any orders for additional users or modules.

Microsoft and LS Retail Offer Maintenance Forgiveness

If you are not enrolled in the Business Ready Enhancement Plan, but would like to add users or modules, please be aware that licenses must be purchased by May 31, 2010. After that date, you will no longer be able to purchase licenses of Microsoft Dynamics NAV, LS Retail, or Serenic Navigator until you re-enroll in the Business Ready Enhancement Plan.

Microsoft's Business Ready Enhancement plan is a program that was created to provide customers access to innovative functionality upgrades and important updates that help ensure their solution is compliant and performing at the highest level.  Re-enrolling means your organization can regain unlimited access to online training material to technical information, right at your fingertips through Microsoft's CustomerSource. This can help improve your team's performance, increasing return on your investment. It also provides you with comprehensive online support and services to mitigate potential issues.

Microsoft and LS Retail recognize that this policy change may cause more of a burden for customers who have been off of maintenance for a long period of time and are offering customers the chance to re-enroll for a discounted rate. Customers who re-enroll in the Business Ready Enhancement Plan by May 31, 2010, will save 50% on their back pay. Re-enrolling by May 31 will also eliminate all late and penalty fees. Please note that Serenic customers are not eligible for this promotion.

If you have any questions or would like to discuss re-enrolling in the Business Ready Enhancement plan, please contact Jeremy Fass at 410-296-5100.

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LS Retail 2009.1, the Most Feature Rich Version To Date

LS Retail recently released the latest version of their end-to-end point of sale solution, LS Retail NAV 2009.1. This version continues to build on the features and advanced technology of Microsoft Dynamics NAV 2009 and is one of the most feature rich versions ever released. Special Orders, Refund and Return Management, and Item Tracking are just a few of the new features in the latest release.

Perhaps the most noticeable improvements are found in the POS User Interface. The visual appearance has been dramatically improved and customizing the POS interface has never been easier. The interface has also been reorganized to make navigation more intuitive for the user. Discounts have been moved to a separate table, making them easier to update and understand. POS prepayment has been redefined, item cross-selling has been introduced and a flexible but powerful search mechanism has been added.

Another exciting new feature is the Special Order module. Special Orders allow users working on the POS to create orders for specific customers. Special Orders will allow customers to order customized items based on their own preference- such as sofas with different types of upholstery.  Orders can be taken at the Point of Sale or via a sales order in the central database. Items can be sources from different locations and warehouses. The Special Order module also includes a vendor item library. This means you can include your entire vendor item catalog in the library and introduce them to the lifecycle as needed.

For more information on LS Retail NAV 2009.1, contact Jeremy Fass at 410-296-5100.

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Jet Reports Maintenance Forgiveness Offer

In recognition of the current state of the economy and in an effort to continue providing the best in Excel based reporting for Microsoft Dynamics NAV, Jet Reports has agreed to waive maintenance fees for all but the current year of maintenance. Until February 26, 2010, current Jet Reports customers who have not renewed their maintenance can renew for the cost of this year's maintenance alone.

In the next few days, Jeremy Fass will contact each Jet Reports customer who has not paid their maintenance in full and provide more details. In the meantime, if you would like to discuss renewing maintenance, or an upgrade to Jet Reports 2009, contact Jeremy Fass at 410-296-5100.

Serenic Sales Promotion: 20% Off New User Licenses & Additional Software. Offer Ends February 28th!
 
Have you been considering purchasing the Employee Information Portal or the GL Inquiry Portal to provide easier access to Serenic Navigator data via the Web? Perhaps you need AwardVision to better manage your awards and grants? Or maybe you just need a couple more user licenses to accommodate your growing staff?  

From now until February 28th, 2010 AVF Consulting customers on Serenic Navigator can get a 20% discount on the purchase of additional user licenses and products.

If you have any questions or would like to take advantage of this offer, please contact Jeremy Fass at 410-296-5100 or jfass@avfconsulting.com

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Serenic Explorations Early Bird Discount: Serenic Explorations: September 15 - 18, 2010, in Denver, Colorado
Serenic Explorations is an annual User Conference for Serenic Navigator users. The event provides Navigator Users the chance to learn about new products, network with other users and Serenic Employees.
Explorations is an excellent opportunity for nonprofit and school district customers to stay up to date on current events and best practices related to their Serenic Navigator software. 

From now until March 31, Serenic is offering an early bird registration discount on tickets to the conference. Tickets purchased before March 31 cost just $695, so register now to ensure you get the best rate!

In addition to the early bird rate, Serenic is also offering the following group and advanced registration discounts:

Date Registered Cost Per Person
December 16, 2009 - March 31, 2010 $695
April 1, 2010 - July 31, 2010 $795
August 1, 2010 - September 15, 2010 $895

Group Discount Available until August 14, 2010
As a special offer, if three people from the same organization each register and purchase a conference registration, the fourth person from your organization is half-price!

Companion Information
Companion Fee of $190 Per Person includes: Wednesday's Welcome Reception and Thursday evening's event at Lucky Strike (companions must be 21 years of age or older). 

For more information on Explorations 2010 visit Serenic's Website or register here to purchase your tickets.


Microsoft Convergence 2010: April 24 - 27, 2010, in Atlanta, Georgia
Convergence brings Microsoft customers, partners, and industry experts together to discuss solutions and business needs, while providing attendees with a community of resources that can be leveraged throughout the year. We recommend Convergence 2010 for all customers who are looking to increase their knowledge and stay current with the information regarding their Microsoft Dynamics NAV software. 
 
Convergence is your opportunity to participate in an exceptional program including a variety of tracks, speakers, detailed product demonstrations and hands-on learning sessions to better understand how you can further leverage your existing business solution to tighten supply chains, deepen customer relationships, empower your workforce and sustain profitability.
  • Sessions: Convergence 2010 features nearly 400 sessions covering Microsoft Dynamics and the latest Microsoft-based products. Each year, we strive to deliver the most relevant information and content to users. As part of this effort, the Dynamics User Groups will be heavily involved in determining the sessions.
  • Hands-on experiences: Grab the opportunity to evaluate products from Microsoft and our most important industry partners.
  • Community and Learning Center: Considered the hub of Convergence, this area is designed to be a one-stop shop for networking and learning outside of conference sessions - while only having to visit one room! We offer free technical support, research activities and opportunities to meet fellow users and product experts.
  • Connections with the community: An event that brings Microsoft Dynamics customers, partners, team members and industry experts together translates into an endless number of opportunities to make lasting connections within the Microsoft community.

For more information or to register for Convergence visit the Convergence 2010 website.  

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Resizing Headers in Microsoft Dynamics NAV 2009

Field captions can be quite large in Microsoft Dynamics NAV. In the Role Tailored Client, there is a special function for increasing and reducing the height of field captions. Follow these steps to adjust the header height to meet your needs:

Step 1:

Right Click on the header of a list and select Choose Header Height

Step 2:

Select the height. NAV 2009 provides you the option to choose heights of 1, 2, and 3 lines.

Step 3:

If you want to make this consistent across all list pages, select Apply to All Lists.

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