Insight News
A monthly newsletter from
Microsoft Gold Certified Partner
AVF Consulting
SEPTEMBER 2008
| September is an exciting month at AVF. Over the past few months, we have been hard at work creating a new website to better serve our customers and prospects. The new website provides easier access to information for the industries we serve. The homepage of the website contains information specifically for you, our customers. In addition to News & Events, the right side of the homepage contains links to the newsletter, the HelpDesk, information on the CCP program and IT Services. In the navigation bar, you'll see a link to "Add-Ons". Here you will find specialty products developed by AVF and our partners. These products include Spellcheck, PDF Pro, ChargeLogic and others that you may find valuable. Because AVF serves specific industries, we've created areas that speak directly to these industries: K-12 schools, nonprofits, and retail. Click on the links below to visit these areas. In addition to the updates to the website, we have redesigned our customer newsletter to better reflect the graphic presentation of the website and to help you get to the articles that you are interested in more quickly. We'd love to get your feedback on the website, newsletter or both! Contact Karen Tran at ktran@avfconsulting or 443-279-1026 with your comments and suggestions. She'd appreciate hearing from you. |
When running reports with multiple open applications in the background (such as Customers, Orders and Vendors), Microsoft Dynamics NAV will, by default, return to the most recent active application upon completion of the report. This can cause frustration when trying to run multiple reports in succession. By disabling "Track Active Windows", NAV will remain on your last menu selection. To disable "Track Active Windows", right click on the top blue bar on the navigation menu (see image below) and select Navigation Pane Options from the drop down menu. When the Navigation Pane Options window opens, you will notice the Track Active Windows check box is checked by default. Uncheck it to disable active window tracking. |
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| As the fall season approaches, we would like to take this time to encourage customers to take advantage of the resources Microsoft's CustomerSource provides. CustomerSource provides you with access to resources such as self-help tools, product updates, newsgroups, training, documentation and online newsletters to help you optimize your use of Microsoft Dynamics NAV. Customers with an Enhancement Plan or support plan may access CustomerSource. For information on how to access CustomerSource, please refer to the link below. If you have difficulty accessing the links above or need assistance in acquiring a CustomerSource login, please contact Lori Ricard at 443-279-1030 or lricard@avfconsulting.com |
New AVF Team Member: Please join us in welcoming Vanessa Williams
| Vanessa Williams is the newest addition to the AVF Customer Care department. Vanessa has over 12 years experience working with Microsoft Dynamics NAV. She has worked in the accounting departments at FLS Automation, an international software development firm, and Baltimore Medical Systems, a nonprofit organization. Vanessa will begin answering support calls in the coming weeks. Please join us in welcoming her! |
Microsoft Dynamics Customer Roadshow
| With today's economic challenges, maximizing the capabilities of your Microsoft Dynamics NAV business management solution is more important than ever. Come join us for the Microsoft Dynamics Customer Roadshow event near you! Learn firsthand how you can best leverage and expand your current solution to streamline business processes and increase profitability. This unique event gives you the opportunity to learn best practices from Microsoft Dynamics NAV specialists who will conduct business process breakout sessions and show you how you can:
You can also earn CPE credit for attending the event! Register for an event in your area:
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